January 12, 2023 5:16 am

George Morris

The PACe (Process Accountability Chart) is a tool used to clarify the steps involved in a specific process and the individuals or teams responsible for each step. Here are the steps to create a PACe chart:

  1. Define the process: Start by clearly defining the process that you want to create a PACe chart for. This could be a business process, a project, or a specific task.

  2. Map out the steps: Next, map out the individual steps involved in the process. This should be a high-level view of the process, with each step clearly defined.

  3. Assign accountability: For each step, assign a specific individual or team to be responsible for that step.

  4. Define interdependencies: Identify any interdependencies between the steps in the process and ensure that these are clearly communicated.

  5. Document the PACe chart: Create a visual representation of the PACe chart, including the steps involved in the process, the responsible individuals or teams, and the interdependencies.

  6. Communicate and distribute: Share the PACe chart with all stakeholders to ensure everyone has a clear understanding of their roles and responsibilities within the process.

  7. Review and update: Regularly review and update the PACe chart to ensure it remains accurate and relevant as the process evolves.

By creating a PACe chart, organizations can improve communication, reduce confusion and overlap in responsibilities, and ensure that everyone is clear on the steps involved in a specific process and what is expected of them.

About the Author

I use my 20+ years of entrepreneurial experience and training to coach businesses on scaling up rapidly using Verne Harnish's Scaling Up framework. By doing so, my clients are more efficient and profitable, giving them the ability to make bigger impacts in the world.

I deeply believe entrepreneurs are the best equipped to be the vehicle for meaningful change, and in the decade ahead, we'll see a substantial shift in how business is done. We'll move to a model where company purpose, impact, curiosity, and team health will be differentiators in overall business success. As Simon Sinek has pointed out, the finite games are the legacy of the past; we're moving to an infinite game.

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