- Scaling Up FACe: Steps for The Functional Acountability Chart
Receive infrequent tools, workshops and articles related to growing your business!
February 12, 2023

The FACe (Functional Accountability Chart) is a tool used to clarify roles and responsibilities within an organization. Here are the steps to create a FACe chart:

  1. Define the organizational structure: Start by mapping out the overall structure of the organization, including departments, teams, and reporting lines.

  2. Identify key functions: Next, identify the key functions that are performed within the organization, such as finance, marketing, operations, etc.

  3. Assign functional ownership: For each key function, assign a specific individual or team to be responsible for that function.

  4. Define accountability: Define the specific tasks and responsibilities that each individual or team will be accountable for within their assigned function.

  5. Document the FACe chart: Create a visual representation of the FACe chart, including the organizational structure, functions, functional owners, and accountability.

  6. Communicate and distribute: Share the FACe chart with all stakeholders to ensure everyone has a clear understanding of their roles and responsibilities.

  7. Review and update: Regularly review and update the FACe chart to ensure it remains accurate and relevant as the organization evolves.

By creating a FACe chart, organizations can improve communication, reduce confusion and overlap in responsibilities, and ensure that everyone is clear on what is expected of them.

author avatar
George Morris
I use my 20+ years of entrepreneurial experience and training to coach businesses on scaling up rapidly using Verne Harnish's Scaling Up framework. By doing so, my clients are more efficient and profitable, giving them the ability to make bigger impacts in the world. I deeply believe entrepreneurs are the best equipped to be the vehicle for meaningful change, and in the decade ahead, we'll see a substantial shift in how business is done. We'll move to a model where company purpose, impact, curiosity, and team health will be differentiators in overall business success. As Simon Sinek has pointed out, the finite games are the legacy of the past; we're moving to an infinite game.