The Human User-Manual

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Short Version

At our core, we are all storytellers, and the stories we tell ourselves shape our actions, perceptions, and self-identity. Trust is the foundation of these stories, and by sharing more powerful, vulnerable narratives, we can build stronger relationships and high-performing teams.

  • "The Human User-Manual" helps teams explore each person's stories to create fulfilling relationships and trust.
  • Share openly, but wisely, and listen to your teammates with curiosity and empathy.

At our core, we are all amazing storytellers.

Everything we do and every success we've had is rooted in stories. These are the stories we tell ourselves as a society, which guide our daily actions and shape how we see things. They are the private conversations we have with ourselves that define who we are and how we view the world.

Trust is at the heart of these stories. Without trust, our stories lose their power and meaning. A simple example is when we buy a cup of coffee. There's an unspoken abundance of trust flowing between the customer and the barista - trust in the transaction, the safety of the food, and even the friendly exchange of greetings.

We spend much of our lives at work, interacting with coworkers, clients, and partners. If stories are the thread that connects us and guides trust and personal growth, it makes sense that we can build trust by telling more powerful stories, especially when we allow ourselves to be vulnerable.

Brene Brown insightfully said, "Vulnerability is not about winning or losing; it's having the courage to show up and be seen when we have no control over the outcome. Vulnerability is not weakness; it's our greatest measure of courage."

"The Human User-Manual" aims to help teams explore the personal stories each person carries, with the ultimate goal of building fulfilling relationships and high-trust, high-performance teams.

To guide how open you are, my advice is to share generously, but stop short of revealing anything that could potentially ruin a political career if made public. I also ask you to listen with curiosity and empathy to what your teammates share.

I hope you find this insightful and helpful for team building!

All the best,

George Morris

Head Coach,