Question Your Customers (and Employees), Weekly

When was the last time you or members of your leadership team had an intentional conversation with a customer? A conversation you sought out with the customer rather

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“Strategic Planning” is a Frankenstein Approach

A few decades ago, I was in a project kickoff meeting with a new client named Mary. At the ripe age of 25, I was new to business,

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Monthly “Deep Dive” / 2D Meeting™

I love meetings. Yes, you read that right. I LOVE meetings. I realize most of you have perfectly justifiable reasons you dislike them. Too many meetings in a given week.

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These 3 Words Are Not Interchangeable.

Authority. Responsibility. Accountability. When it comes to Leadership, those three words are not interchangeable. They are fundamentally different, and our inability to recognize this creates miscommunications and frustration.

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7 Habits of Highly Effective Remote Team Leaders

Being a member of a remote team comes with challenges and benefits, but one thing is for sure: leading a remote team requires unique skills. In fact, it

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8 Ways to Make Remote Work a Success in Your Company

COVID accelerated the adaption of the remote team. I've been in this space for the last decade or so, and it's been wonderful to see more remote workers

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Scaling Up Quickstart Framework

Applying this process with these three basic tools will quickly improve your team's effectiveness and highlight areas the need to be addressed within your organization.Team Size: Works well

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Why I Joined Scaling-Up

Ever hear something twenty times before but suddenly on that twenty-first time, it resonates? Well that’s me. Only my twenty-one times has been over the course of 25+

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