By temporarily swapping team members' roles or responsibilities, leaders can create opportunities for cross-functional learning and collaboration. This process enables team members to gain new skills, develop empathy for their colleagues' roles, and ultimately contribute to a more dynamic and effective team.

To successfully implement job rotation, leaders can:

  • Identify positions within the team that can be effectively rotated without disrupting workflow, ensuring a balance between learning and productivity.
  • Provide support and resources for team members to acquire the necessary skills and knowledge to perform their new roles effectively.
  • Encourage open communication and collaboration among team members to facilitate knowledge sharing and smooth transitions.
  • Evaluate the impact of job rotation on team performance and individual development, using feedback and data to make adjustments as needed.

General Electric (GE) has long been an advocate of job rotation, implementing a program that exposes employees to different roles, functions, and business units within the company. This approach has proven successful in helping GE employees develop a diverse skill set, gain a broader understanding of the organization, and build strong networks with colleagues across departments. Job rotation has also contributed to GE's reputation as a company that fosters talent development and innovation, preparing employees for leadership roles and future challenges.

About the Author

I use my 20+ years of entrepreneurial experience and training to coach businesses on scaling up rapidly using Verne Harnish's Scaling Up framework. By doing so, my clients are more efficient and profitable, giving them the ability to make bigger impacts in the world.

I deeply believe entrepreneurs are the best equipped to be the vehicle for meaningful change, and in the decade ahead, we'll see a substantial shift in how business is done. We'll move to a model where company purpose, impact, curiosity, and team health will be differentiators in overall business success. As Simon Sinek has pointed out, the finite games are the legacy of the past; we're moving to an infinite game.

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